Core answer
Our Operations Center is open Monday through Saturday from 12:00 to 22:00. Requests received within these hours are typically answered within 1-3 hours. Emails sent outside these hours will be processed the next business day. For urgent matters, you can reach us by phone or WhatsApp.
A fast response matters, but accuracy matters more. We would rather respond with a clear answer on availability and next steps than send a rushed message that still leaves uncertainty.
When we are operating
Our operations team works within defined hours, and enquiries sent during that window are usually handled the same day. Messages that arrive outside those hours are picked up the next business day unless they concern an already confirmed appointment.
Urgent versus non-urgent enquiries
Urgent requests are easier to assess when the essentials are already present. A vague message asking whether something might be possible will always take longer than a clear request with city, timing, and duration.
How to get a faster answer
Include the proposed date, preferred start time, duration, city, and whether you want a specific companion or a recommendation. That gives us enough context to answer in substance rather than with follow-up questions.
For time-sensitive requests, use the booking form or direct contact and keep the first message concise but complete.-HQ
For time-sensitive requests, use the booking form or direct contact and keep the first message concise but complete.
Adjacent pages in this cluster
Each new page points to supporting service, trust, and FAQ nodes so the topical graph can expand without losing coherence.
Last-Minute Bookings
Page covering urgency, response time, feasibility, and the conditions around premium same-day requests.
Our Guarantee
What Secret Agents guarantees with every high-class escort booking: selection, communication, transparency, and what to do when something falls short.